when to use 99451 vs 99446-99449

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Tue Jan 08, 2019 12:30 pm

Can you explain when you would use 99451 vs 99446-99449?
The code descriptions are very similar.

Thank you!
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Joined: Fri Oct 26, 2018 2:35 pm

Tue Jan 08, 2019 12:49 pm

CPT code 99451 was added in 2019 to differentiate between telephone calls and a request that is prepared strictly over the internet or through a shared EMR.

While the CPT descriptor includes telephone call, you’ll notice that the term “verbal” is not included with CPT code 99451.
Your question has been answered by: J. Paul Spencer, CPC, COC

Tue Jan 08, 2019 5:00 pm

Hello and thank you for your reply. I suppose my confusion is that both code descriptions include: "Interprofessional telephone/internet/EHR record assessment and management service".

Therefore there is confusion when it would be appropriate to use one over the other when they both seem to include the same description of work?
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